Urban Oasis Delhi

1. Introduction

Welcome to Urban Oasis Delhi. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to comply with these terms. Please read them carefully.

2. Reservations and Bookings

All reservations are subject to availability and confirmation by Urban Oasis Delhi. To make a booking, you must provide accurate and complete information, including personal details and payment information. A reservation is confirmed once you receive a booking confirmation email from us.

We reserve the right to cancel or amend bookings if necessary. In such cases, we will notify you as soon as possible and provide a full refund or alternative arrangements.

3. Check-In and Check-Out

Check-in time is from 3:00 PM, and check-out time is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability. Additional charges may apply.

Please provide valid identification and a credit card upon check-in. The credit card will be used to cover any incidental charges or damages incurred during your stay.

4. Payment and Cancellation Policy

Payment for your stay is required at the time of booking or check-in, depending on the rate plan selected.

Cancellation policies vary depending on the rate plan. Please refer to your booking confirmation for specific cancellation terms. In general, cancellations made within 24 hours of check-in may incur a cancellation fee or be subject to a charge equivalent to one night's stay.

5. Guest Conduct

Guests are expected to conduct themselves in a manner that does not disrupt other guests or cause damage to property. Noise levels must be kept to a minimum, and respectful behavior is required at all times.

Urban Oasis Delhi reserves the right to take appropriate action if a guest's behavior is deemed unacceptable, including eviction from the property without refund.

6. Smoking Policy

Smoking is not permitted in any indoor areas of the hotel, including guest rooms and public spaces. Designated smoking areas are provided outside the building. A cleaning fee will be charged if smoking occurs in non-designated areas.

7. Pets

Pets are not allowed on the property, with the exception of service animals. If you require a service animal, please notify us in advance to ensure appropriate accommodations.

8. Liability

Urban Oasis Delhi is not responsible for any loss, theft, or damage to personal property during your stay. Guests are encouraged to use the in-room safes provided for valuables. The hotel is also not liable for any injuries sustained on the premises.

9. Changes to Terms and Conditions

Urban Oasis Delhi reserves the right to update or amend these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]

Thank you for choosing Urban Oasis Delhi. We look forward to providing you with an exceptional stay.